Using In-Person Signage to Activate Check-ins
The Facebook Place Page for Washington Dulles International Airport has 47,220 check-ins, and its foursquare venue has amassed 57,965 check-ins. It is instinctive to check-in at the airport, as this action has become social proof of one’s jet-setting adventures. Retailers and brand-sponsored check-in venues do not generally experience an airport-like momentum of instinctive check-ins. Brands can begin by offering a healthy incentive to check-in, such as a discount, preferential treatment or insider access to information; however an extra push is needed to activate those customers who remember to check-in at the airport but are not instinctively thinking “I should check-in” when shopping at their favorite store.